Tele-Interview with Kathleen Kelley Reardon on her book, Comebacks at Work

January 21, 2011

Using Conversation to Master Confrontation. In this compelling and entertaining book Reardon argues we are responsible for 75 percent of the way we are treated at work, and our success—or failure—at work depends largely on how we handle ourselves in conversation with our colleagues. To break free of the stale scripts and expected actions that allow politically astute people to manipulate us, we must increase our conversational awareness and effectively employ what Reardon calls “comebacks.” Listen as Dr. Reardon explains a game plan for success as described in Comebacks at Work.

Comebacks at Work: Using Conversation to Master Confrontation
By: Kathleen Kelley Reardon
ISBN: 978-0-06-177102-6
Year: 2010

Jean's Review

Ever wish that you could have a “do over” after a conversation at work? Do you often find yourself regretting what you said to a coworker—or kicking yourself for not saying something better, stronger, or more precise? If so, you are like most people, and in Comebacks at Work, management professor and consultant Kathleen Kelley Reardon, Ph.D., provides the tips and tools you need to know what to say—and how to say it better—next time.

Reviews and interviews provided by Executive Coaching for Women.
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